Privacy Policy

1. Information You Provide

We collect personal information you voluntarily provide, including:

• Name

• Email address

• Shipping address

• Billing address

• Phone number (optional)

• Order details

• Account login information (if you create an account)

Payment Information

All payments are processed securely through our payment partners (Wix Payments, PayPal, or card processors).
We do not store or have access to your full credit card details.

Automatically Collected Information

When you browse our site, we may automatically receive:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on site

• General location (city/country)

• Cookies and tracking data (used for analytics and store functionality)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide order updates and customer support

• Improve website performance and user experience

• Prevent fraud and secure our platform

• Send promotional content (only if you opt in)

• Analyze traffic and store trends

We never sell your personal information.

3. Sharing Your Information

We only share your information with:

• Shipping carriers (to deliver your order)

• Payment processors (for secure checkout)

• Wix platform services (site hosting, analytics, store tools)

These partners only receive the minimum information necessary to perform their service.

We do not share or sell your information to advertisers, marketers, or third-party data brokers.

4. Cookies & Tracking Technologies

We use cookies to:

• Keep items in your cart

• Maintain secure account login

• Measure website performance

• Improve store functionality

You may disable cookies in your browser settings, but some site features may stop working correctly.

5. Data Security

We follow industry-standard security practices including:

• Encrypted payments

• Secure website hosting

• Firewall and bot-protection systems

• Regular security updates through Wix

While no system is 100% perfect, we take every reasonable step to protect your data.

6. Your Rights (Canada & International Customers)

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections

• Request deletion of your data

• Opt out of marketing emails

• Request a copy of your data

To request any of these, contact us at:
📧 midnightlacelab@gmail.com

7. Data Retention

We keep your information only as long as necessary:

• Order records: for tax and customer service requirements

• Account info: until you delete your account

• Email lists: until you unsubscribe

8. Children's Privacy

Our website is not intended for minors under 18.
We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy as needed.
Changes will appear on this page with an updated date.

10. Contact Us

If you have any questions or requests, contact us anytime:

📧 midnightlacelab@gmail.com
🌐 www.midnightlacelab.com